City Operations Updates
Most city facilities (including City Hall, the Battle Creek Police Department, and the Department of Public Works) are closed to the public through February 2021. Full Blast opens Feb. 1 with limited capacity and other restrictions.
Below is information about the current operations of various city departments and services; we will update these as they change.
Click the name of the department to visit the associated web page. To see more information about each department, including a quick reference to phone numbers for each, please click this link for a directory.
|Department||Operations||Online Services||Make Appointment|
|Airport||Staff working in-person; regular operations. Some administrative staff working remotely, as able.|
|Assessing||Some reduced staff capacity and furloughs. Contact by phone, email.||Not Available|
|Clerk||Four staff/one temporary staff working. Contact by phone, email, in person. All services available (see below for more). Submit absentee voter applications and completed ballots to the marked drop box outside the City Hall entrance.|
|Absentee Voter Application||Information||Not Available|
|City Commission Petition||Information||Not Available|
|Permits (Non-construction and Special) and Business Licenses||Yes||Not Available|
|City Commission||Commissioners working remotely and accessible by phone and email. All meetings being held via Zoom; broadcast live on AccessVision and/or Facebook.|
|City Manager||Staff working both remotely and in-person, as appropriate; some furloughs.
No printed newsletter in utility bills.
|Code Compliance||Staff working in person; services limited to exterior/outside property conditions. Providing services by phone, email, and online as much as possible, though also accepting walk-in customers.|
|Community Development||Staff working remotely.
Delayed: Ability to do home lead abatement projects.
|Finance||Reduced staff capacity and furloughs. Contact by phone, email.|
|Fire||Sworn staff working regular schedules. Secretary works Monday/Thursday.
On hold: Replacement of some equipment.
|Geographic Information Systems||Limited support. Overall, IT reduced staff capacity and furloughs. IT working in-person when needed.||Yes|
|Human Resources||Staff rotating in-office shifts and working remotely; one staffer furloughed.
Delayed hiring for some positions; still recruiting for key roles.
|Inspections||Providing services by phone, email, and online as much as possible, though also accepting walk-in customers.||Yes||Not Available|
|Income Tax||Reduced staff capacity and furloughs. Contact by phone, email.||Not Available|
|Planning & Zoning||Manager working remotely; other staff furloughed.
Delayed: Completing and adopting updated zoning ordinance/map and non-motorized transportation plan; hotel/motel/tourist home ordinance introduction.
|Police||Sworn staff working regular schedules. Officers available by phone, email. Some reduced staff capacity due to administrative furloughs.
Many programs canceled or delayed. Examples: Citizens Police Academy and Police Explorer program canceled; new police recruits in academy delayed.
|Public Works||Regular operations - Verona Pumping Station and Waste Water Treatment Plant.
Other divisions - staff working in-person; working remotely when possible; some furloughs.
Various infrastructure improvements delayed, including water main replacements, chip seal of streets.
|Purchasing||Purchasing Agent working remotely; other staff furloughed. Contact by phone, email.|
|Recreation||Limited staff capacity and furloughs. Contact by phone, email. City parks, Linear Park path open. All programming on hold.
Binder Park Golf Course open, under executive order restrictions. Online tee time reservations required.
|Small Business||All staff working and available by phone, email, appointment. Office closed to the public.|
|Transit||Building closed to the public; all staff working in person. Contact by phone, email. Buses, Tele-Transit on regular schedules, with no fare at this time. Rear-door bus boarding. BCGo on-demand service on hold. Face masks are required on all Transit vehicles.|
|Treasurer||Some reduced staff capacity and furloughs. Contact by phone, email. Staff handling mail, drop box submissions, cash.||Yes|
|Utility Billing||Some reduced staff capacity and furloughs. Contact by phone, email.||Yes|