Make an Online Payment
Online bill pay is available for customers wishing to pay their City of Battle Creek utility bill with their Visa, Master Card or Discover debit/credit card. To sign on you will need your utility account number and the name as it appears on your bill. Fill in the fields required and you will be logged into the City of Battle Creek eUtilities. The “Make a Payment” option is available within this feature.
ATTENTION UTILITY CUSTOMERS
Effective March 1, 2019, you will need to create a NEW username and password to access your utility account online because of an update to our software. This is required for new and existing customers.
NOTE: Use a computer to create your account. Phones and other tablets may not finish creating your account.
To create a new account beginning March 1, select "Create User Profile" link below the Sign In.
~ Enter your Account number, Last Name, and Full Name to verify your account
~ Create a Username for your new profile
~ Create a Password and re-enter in Confirm Password
~ Enter an Email address and re-enter in Confirm Email
~ Select the Register button and continue with remaining instructions
NOTICE TO UTILITY CUSTOMERS WHO ARE SUBJECT TO WATER SHUT OFF OR HAVE ALREADY HAD THE WATER TURNED OFF :
City of Battle Creek Utility Billing Division
10 N Division Street, Room 107
Battle Creek, MI 49014
Regular hours of operation: Monday through Friday, 8 a.m. – 5 p.m. except holidays
*** eUtilities is unavailable nightly between 1:30 – 2:30 a.m. eastern standard time for system maintenance. ***