How do I read my new water meter?
If you receive a meter upgrade as part of this project, you will receive a new Neptune T-10 water meter with a Neptune E-coder digital display. These units do not use a battery. The power required for transmitting the meter data is provided by the battery that is in the R900 device, attached to the meter by a wire. To read your water meter in the home, you will need to shine a bright light on the solar panel on the meter face to generate the LCD readout. The meters we use all read in cubic feet. The new meters can provide read data down to 1/100th of a cubic foot. This provides greater accuracy than the previous meters, which only reported down to 100 cubic feet. One hundred cubic feet of water is equal to 748 gallons.

Show All Answers

1. Why can't my water meter stay in the pit?
2. Why do I have to pay for raising the valve and meter out of the pit?
3. Is a plumbing permit required for this work?
4. How much does this work cost?
5. Can I do the work myself?
6. What if I can't afford this work?
7. What if I choose not to comply with moving my meter?
8. Do I have to pay for the new water meter and/or R900 transmitter?
9. Why did the city replace my water meter, but not my neighbor's?
10. Why does my house need a new radio transmitting device?
11. How does this meter/radio transmitter change benefit me?
12. Are these new transmitting devices safe?
13. When will city staff come to my home to install the R900 device?
14. Do I need to be home when the R900 device is installed?
15. How will I know if the installer is really a city employee?
16. How long will it take to install the new R900 device?
17. Why was a card left on my door when the R900 device was installed?
18. How can I help my appointment go smoothly?
19. With the new R900 device and/or E-coder water meter, will the timing of my bill change?
20. Will the R900 device and/or E-coder meter change the dollar amount of my bill?
21. How do I read my new water meter?
22. Is my new water meter a "smart meter"?
23. What if my question doesn't appear here?