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1. Will my trash/recycling pickup day change?
2. Will I be charged for the new recycling cart?
3. Where should I place my new cart for pickup?
4. When will I receive my new cart?
5. I don't have an orange bin for recycling. How do I get the new cart?
6. Why are we changing to such large containers?
7. Can I keep my orange bin?
8. Can I get a smaller cart for recycling?
9. I don't think I can manage such a large cart. What can I do?
10. What should I put in my recycling cart?
11. What if my cart isn't full?
12. I don't recycle. Why am I getting a cart?
13. I don't recycle. Can I put trash in my cart?
14. How do I get a cart for trash and/or yard waste?
15. My question doesn't appear here. How can I learn more?
16. Where should I store my containers? How long can they stay at the curb?

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1. What is a Citizens’ Academy?
2. What is the purpose of the Citizens’ Academy?
3. Who instructs the Academy?
4. How are participants selected?
5. What subjects are covered?
6. How do I apply?

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1. How do I contact the city with my question or concern?

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1. What does the Inspection Department do?
2. What is a building permit?
3. Why do I need a building permit?
4. What happens if I don't get a permit?
5. When do I need a permit?
6. What are the permit costs?
7. Do I need a contractor?
8. Who should get the permit – homeowner or the contractor?
9. How do I choose a contractor?
10. What paperwork do I need to get a permit?
11. How do I request an inspection?
12. Why is an inspection and permit necessary for replacement of water heaters and furnaces?
13. I live outside the City of Battle Creek limits and have a building-related problem/question, can the City of Battle Creek help me with this?
14. Where can I order State of Michigan code books for building, electrical, mechanical and plumbing work?
15. I am working around my gas or electric meter what do I do?

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1. What is a Quiet Zone?
2. Why do trains sound their horns?
3. Why are train horns so loud?
4. How many trains drive through downtown Battle Creek?
5. What types of safety improvements are required to create a Quiet Zone?
6. Why is the city closing the Division, Fountain and Spencer Street crossings?
7. When will Battle Creek's Quiet Zone be in place?
8. How will you pay for the Quiet Zone?
9. Will trains ever sound their horns at Quiet Zone crossings?
10. How can I learn more about Quiet Zones?

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1. When and where do you provide transportation?
2. Can I sign up for Transit notifications?
3. When is the Transit Holiday schedule?

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1. Does the city pre-qualify vendors?
2. Do vendors have to be registered with this process in order to bid on city projects?
3. Does the city have a local preference?
4. Does the city have a DBE preference?

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1. Why can't my water meter stay in the pit?
2. Why do I have to pay for raising the valve and meter out of the pit?
3. Is a plumbing permit required for this work?
4. How much does this work cost?
5. Can I do the work myself?
6. What if I can't afford this work?
7. What if I choose not to comply with moving my meter?
8. Do I have to pay for the new water meter and/or R900 transmitter?
9. Why did the city replace my water meter, but not my neighbor's?
10. Why does my house need a new radio transmitting device?
11. How does this meter/radio transmitter change benefit me?
12. Are these new transmitting devices safe?
13. When will city staff come to my home to install the R900 device?
14. Do I need to be home when the R900 device is installed?
15. How will I know if the installer is really a city employee?
16. How long will it take to install the new R900 device?
17. Why was a card left on my door when the R900 device was installed?
18. How can I help my appointment go smoothly?
19. With the new R900 device and/or E-coder water meter, will the timing of my bill change?
20. Will the R900 device and/or E-coder meter change the dollar amount of my bill?
21. How do I read my new water meter?
22. Is my new water meter a "smart meter"?
23. What if my question doesn't appear here?