Welcome to the City of Battle Creek Online Utility Payment Portal
Online bill pay is available for customers wishing to pay their City of Battle Creek utility bill with their Visa, Master Card or Discover debit/credit card. To sign on you will need your utility account number and the name as it appears on your bill. Fill in the fields required and you will be logged into the City of Battle Creek eUtilities. The “Make a Payment” option is available within this feature.
NOTICE TO UTILITY CUSTOMERS WHO ARE SUBJECT TO WATER SHUT OFF OR HAVE ALREADY HAD THE WATER TURNED OFF :
If your water service is scheduled for shut off you may use the online utility payment option until 5 p.m. the Monday before the shut off date.
If your water service has been shut off, you are required to come into the office at City Hall, 10 N Division Street, in person and pay a turn on fee before service will be scheduled for turn on.
Your payment process must be successfully completed by
5 p.m. eastern standard time to be marked as paid on that day.
* Internet Explorer 8.0 + for Windows is recommended
City of Battle Creek Utility Billing Division City Hall 10 N Division Street, Room 107 Battle Creek, MI 49014 Telephone: 269-966-3366
Regular hours of operation: Monday through Friday, 8 a.m. – 5 p.m. except holidays
*** eUtilities is unavailable nightly between 1:30 – 2:30 a.m. eastern standard time for system maintenance. ***