Your Transit Department

Customer Service Surveys

Michigan Department of Transportation (MDOT) requires all agencies to do customer service surveys every three years.  This year they are providing this service to Battle Creek Transit through Michigan State University (MSU). 

On March 24th, April 5th, and April 8th, two students from MSU will be riding various bus routes to survey as many riders as possible.  They will be handing out the surveys and then either collecting them at the end of the trip or they can be turned into the driver when the rider completes them.  

On March 30th, we will be doing a mailing to those individuals who utilized Tele-Transit (demand response) during the last year asking them to complete a survey related to the Tele-Transit (demand response) service.  

For your convenience, the following two links will take you to flyers which also explain the surveys and each flyer includes a link you can click on to complete the surveys online utilizing SurveyMonkey.

Fixed Route Survey Flyer-   

Tele-Transit Survey Flyer- 

Upcoming Holidays


BC Transit Administrative Office will be closed, however, Buses & Tele-Transit WILL RUN their normal schedules on Friday, April 14 2017.

For a complete listing of upcoming holidays, click here on the following link:



Meeting Information

To find the schedule for upcoming meetings check out our calendar. For information on past meetings of the Local Coordinating Committee (LCC), Local Advisory Council (LAC), or Public Transportation Committee (PTC) click here


Shopping Carts Policy

Please click on the tab on the left entitled Guidelines for your Safety and Comfort for important information regarding shopping carts on BCT vehicles.

Stroller Policy

Please see the tab labeled Guidelines for your Safety and Comfort. 


Why Michigan Residents Use Transit

Check out the Why Transit Matters Flyer (PDF) for more information.